Robotic Process Automation Services

Harness the power of automation with our end-to-end Robotic Process Automation (RPA) services to streamline your business processes, achieve efficiency with near-to-minimum process errors, and maximize ROI with more focus on strategic and value-added work.

LET'S DisCUSS
5+
Robotic Process Auto. Engineers
5+
Years of Avg. Developer Exp.
90%
Talent Retention Rate
100%
Refund Policy*
Robotic Process Automation
Trusted BY 1600+ Happy Clients, Including Fortune 500 Companies

Our Cutting-edge RPA Solutions and Services

Discover unparalleled efficiency and innovation for your thriving business with our cutting-edge Robotic Process Automation (RPA) solutions and services.

RPA Development

From designing to developing and implementing RPA software tailored to your efficiency requirements, our team of RPA developers would facilitate the smooth execution of your automation strategies.

Intelligent Automation

With our intelligent automation services, add the cognitive abilities of human knowledge workers into your business processes to boost your organization's efficiency with an added layer of intelligence.

RPA Integration Solutions

Maximize the potential of RPA while minimizing disruption to your current operations by seamlessly integrating RPA solutions with the existing software, workflows, and databases to drive growth.

RPA Generative AI Solution

We help businesses seamlessly merge the capabilities of RPA with the generative AI solution. From advanced decision-making to cognitive automation, our integrated solution elevates your operations’ efficiency & accuracy.

RPA Assessment

To enhance your operations and achieve your business objectives, we evaluate your existing processes, identify suitable areas for automation, and define the business case for RPA implementation.

Process Mining and Optimization

We diagnose inefficiencies and bottlenecks within your business processes to dot enhancement opportunities. We optimize these processes to avail aptly configured workflow for increased efficiency.

RPA Managed Services

From managing the overall RPA infrastructure to ensuring that your custom automation solution runs smoothly, our RPA support experts are dedicated to ensuring the sustained betterment and effectiveness.

RPA Consulting Services

From identifying automation opportunities to implementing scalable solutions, our RPA experts will guide you on the transformative journey toward increased efficiency, reduced costs, and improved overall productivity.

Want to Revolutionize Your Business with RPA?

Our expert consultants are at your service, ready to guide you to redefine your operations with custom RPA solutions.

man with phone
  • NDA-protected contract 100% NDA-protected contract
  • resource substitution* 100% resource substitution*
  • hiring models Flexible hiring models
  • refund policy* 100% refund policy*

Dedicated Teams for Your Specific Requirements

digital transformation team
Digital Transformation Team
  • Amazon Web Services (AWS)
  • Tableau
  • Slack
  • IDPS
  • UiPath
  • ReactJs
  • Nodejs
  • Jira
Team Composition
  • +1 Business Analyst
  • +1 Project Manager
  • +2 Front End & Backend Engineers
  • + 2 Mobile Programmers
  • + 1 Quality Analyst
mobile application team
Mobile Application Team
  • Kotlin
  • SWIFT
  • SWIFT UI
  • Flutter
  • React Native
Team Composition
  • + UI/UX Designer
  • + Mobile Frontend Engineer
  • + Backend Engineer
  • + QA Engineer
  • + Project Manager
saas product development
Saas Product Development
  • Reactjs
  • Nodejs
  • MongoDB
  • GCP
  • Docker
  • Jenkins
  • Asana
  • Cloudflare
  • New Relic:
Team Composition
  • + 1 Business Analyst
  • +2 Front End & Backend Engineers
  • +2 Mobile App Programmers
  • +1 UI/UX Designer
  • +1 DevOps Engineer
ecommerce platform
eCommerce Platform
  • Kotlin
  • SWIFT
  • SWIFT UI
  • Flutter
  • React Native
Team Composition
  • + UI/UX Designer
  • + Business Analyst
  • + Mobile App Developer
  • + MERN Full Stack Programmer
  • + Project Manager
metaverse team
Metaverse Team
  • Unity
  • Unreal Engine
  • Blender
  • Maya
  • Node.js
  • ARKit and ARCore
  • Ethereum
Team Composition
  • + 2 Front End & Backend Engineers
  • + 2 Unity/Unreal Programmers
  • + 1 3d Designer
  • + 1 Rigging Artist
  • + 1 Blockchain Programmer
west
east
digital transformation team
Digital Transformation Team
  • Amazon Web Services (AWS)
  • Tableau
  • Slack
  • IDPS
  • UiPath
  • ReactJs
  • Nodejs
  • Jira
Team Composition
  • +1 Business Analyst
  • +1 Project Manager
  • +2 Front End & Backend Engineers
  • +2 Mobile Programmers
  • +1 Quality Analyst
mobile application team
Mobile Application Team
  • Kotlin
  • SWIFT
  • SWIFT UI
  • Flutter
  • React Native
Team Composition
  • + UI/UX Designer
  • + Mobile Frontend Engineer
  • + Backend Engineer
  • + QA Engineer
  • + Project Manager
full-stack web development team
Full Stack Web Development Team
  • ReactJS
  • NodeJS
  • Kubernetes
  • Selenium
  • Figma
Team Composition
  • + UI/UX Designer
  • + Business Analyst
  • + MERN Full Stack Programmer
  • + DevOps Engineer
  • + Project Manager
ecommerce platform
eCommerce Platform
  • Kotlin
  • SWIFT
  • SWIFT UI
  • Flutter
  • React Native
Team Composition
  • + UI/UX Designer
  • + Business Analyst
  • + Mobile App Developer
  • + MERN Full Stack Programmer
  • + Project Manager
collaboration product
Collaboration and Communication Product
  • Reactjs
  • Nodejs
  • MongoDB
  • GCP
  • Docker
  • Jenkins
  • Asana
  • Cloudflare
  • New Relic
Team Composition
  • + 1 Business Analyst
  • + 2 Front End & Backend Engineers
  • + 2 Mobile App Programmers
  • + 1 UI/UX Designer
  • + 1 DevOps Engineer
fintech product development
FinTech Product Development
  • Reactjs
  • Nodejs
  • MongoDB
  • GCP
  • Docker
  • Jenkins
  • Asana
  • Cloudflare
  • New Relic
Team Composition
  • + 1 Business Analyst
  • + 2 Front End & Backend Engineers
  • + 2 Mobile App Programmers
  • + 1 UI/UX Designer
  • + 1 DevOps Engineer
healthtech product development
HealthTech Product Development
  • Reactjs
  • Nodejs
  • MongoDB
  • GCP
  • Docker
  • Jenkins
  • Asana
  • Cloudflare
  • New Relic
Team Composition
  • + 1 Business Analyst
  • + 2 Front End & Backend Engineers
  • + 2 Mobile App Programmers
  • + 1 UI/UX Designer
  • + 1 DevOps Engineer
west
east
erp product development
ERP Product Development
  • Reactjs
  • Nodejs
  • MongoDB
  • GCP
  • Docker
  • Jenkins
  • Asana
  • Cloudflare
  • New Relic
Team Composition
  • + 1 Business Analyst
  • + 2 Front End & Backend Engineers
  • + 2 Mobile App Programmers
  • + 1 UI/UX Designer
  • + 1 DevOps Engineer
recruitment product development
Recruitment Product Development
  • Reactjs
  • Nodejs
  • MongoDB
  • GCP
  • Docker
  • Jenkins
  • Asana
  • Cloudflare
  • New Relic
Team Composition
  • + 1 Business Analyst
  • + 2 Front End & Backend Engineers
  • + 1 UI/UX Designer
  • + 1 Quality Analyst
  • + 1 DevOps Engineer
food delivery
OnDemand Food/Grocery Delivery
  • Reactjs
  • Nodejs
  • MongoDB
  • GCP
  • Docker
  • Jenkins
  • Asana
  • Cloudflare
  • New Relic
Team Composition
  • + 1 Business Analyst
  • + 2 Mobile App Programmers
  • + 2 Front End & Backend Engineers
  • + 1 UI/UX Designer
  • + 1 DevOps Engineer
ride sharing platform
OnDemand Ride Sharing Platform
  • Reactjs
  • Nodejs
  • MongoDB
  • GCP
  • Docker
  • Jenkins
  • Asana
  • Cloudflare
  • New Relic
Team Composition
  • + 1 Business Analyst
  • + 2 Mobile App Programmers
  • + 2 Front End & Backend Engineers
  • + 1 UI/UX Designer
  • + 1 DevOps Engineer
west
east
build your own gpt
Build your own GPT
  • Beautiful Soup
  • TensorFlow
  • PyTorch
  • scikit-learn
  • Open AI
Team Composition
  • + 1 Python Scrapping Programmer
  • + 2 Data Scientists
  • + 2 Prompt Engineers
  • + 1 Full Stack Programmer
  • + 1 MLOps Engineer
generative ai
Generative AI
  • Open AI
  • Anthropic
  • PaLM
  • GPT-4
  • Python
  • Llama
Team Composition
  • + 2 Data Scientists
  • + 1 Full Stack Programmer
  • + 1 MLOps Engineer
  • + 1 UI Designer
fraud detection ai
Fraud Detection AI
  • Python/R
  • Jupyter
  • Scikit
  • PyTorch
  • Keras
Team Composition
  • +1 Business Analyst
  • +1 Project Manager
  • +2 Front End & Backend Engineers
  • +2 Mobile Programmers
  • +1 Quality Analyst
supply chain ai
Supply Chain AI
  • Python/R
  • Jupyter
  • Scikit
  • PyTorch
  • Keras
Team Composition
  • + Data Scientist
  • + ML Engineer
  • + Web Software Engineer
  • + DBA
  • + Business Analyst
  • + Project Manager
west
east
Predective Analysis of Data
Predective Analysis of Data
  • TensorFlow
  • PyTorch
  • Keras
  • Scikit-Learn
  • Deep Learning
  • Reinforcement Learning
  • Natural Language Processing
  • Computer Vision
Team Composition
  • + 1 Machine Learning Engineer
  • + 2 Data Scientists
  • + 1 Research Scientist
data warehousing
Data Warehousing
  • GDAL
  • PostGIS
  • QGIS
  • Google Maps
  • KML
  • ArcPy
Team Composition
  • + Data Scientists
  • + Web Software Engineer
  • + DBA
  • + Business Analyst
  • + Project Manager
customer behavior analysis
Customer Behavior Analysis
  • Google Analytics
  • Mixpanel
  • Kissmetrics
  • Tableau
  • Jupyter
Team Composition
  • + Data Analysts
  • + Data Scientists
  • + BI Developers
  • + UX/UI Designers
GeoSpatial Data Processing
GeoSpatial Data Processing
  • Python/R
  • Jupyter
  • Scikit
  • PyTorch
  • Keras
Team Composition
  • + Data Scientist
  • + ML Engineer
  • + Web Software Engineer
  • + Business Analyst
  • + Project Manager
west
east
Web Design Team
Web Design Team
  • Sketch
  • HTML
  • SCSS
  • Figma
  • Webflow
Team Composition
  • + UI/UX Designers
  • + UX Consultant
  • + Business Analyst
  • + Project Manager
Mobile Design Team
Mobile Design Team
  • Sketch
  • HTML
  • SCSS
  • Figma
  • Webflow
Team Composition
  • + UI/UX Designers
  • + UX Consultant
  • + Business Analyst
  • + Project Manager
Motion Graphics Team
Motion Graphics Team
  • After effect
  • Blender
  • Premiere Pro
  • Adobe Illustrator
Team Composition
  • + 2D/3D Designers
  • + Motion graphic designers
  • + Art Director
  • + Screenplay Writer
Branding Team
Branding Team
  • Figma
  • Adobe Illustrator
  • Sketch
Team Composition
  • + 1 Creative Director
  • + 1 Branding Manager/Strategist
  • + 1 Logo Designer
  • + 2 Graphic Designers
west
east
seo team
SEO Team
  • Google Analytics
  • Google Search Console
  • Tag Manager
  • Ahref
Team Composition
  • + SEO Specialist
  • + Content Writer
  • + Creative Designer
ppc team
PPC Team
  • Google Ads
  • AdMob
  • Facebook Ads Manager
  • YouTube Ads
  • LinkedIn Ads
  • Instagram Ads
  • Twitter Ads
Team Composition
  • + PPC Expert
  • + Socials Ads Expert
  • + Creative Designer
  • + Ads Copy Writer
social media team
Social Media Team
  • Hootsuite
  • Canva
  • Buffer
  • BuzzSumo
Team Composition
  • + Social Media Expert
  • + Creative Designer
  • + Branding Specialist
  • + Content Writer
App Marketing Team
App Marketing Team
  • App store
  • Play Store
  • AppTweak
  • App Radar
Team Composition
  • + ASO Specialist
  • + Content Writer
  • + Creative Designer
Content/Copy writing Team
Content/Copy writing Team
  • Ahrefs
  • Keyword Planner
  • SEMRush
  • HemingWay
Team Composition
  • + Web Content Writers
  • + Blog/Article/PR Content Writers
  • + Social Media Content Experts
  • + Brand Story Tellers
  • + Content Strategists
west
east

Our Recent Work

Explore our latest projects as testaments to our commitment to delivering transformative robotics process automation services and solutions.

Featured Insights

Explore our featured technology insights on news boards that are popular among our readers.

BLOG Why Are Top Firms Investing in AI Process Automation?

Learn the reasons for companies like Amazon and Tesla to invest in RPA, its benefits, considerations, and more.

CASE STUDY Passio- Edge-AI Platform for Enterprise

Our journey of building Passio, the edge AI platform with futuristic technologies within a specific timeline.

PODCAST How AI is Empowering the Real Estate Industry?

Learn how AI is strengthening the real estate industry and helping buyers and sellers find perfect properties quickly.

Case Study

Explore how our robotics process automation services have helped our clients transform their businesses and achieve tangible results.

squaredash
AI-based Instant Funding Platform
  • Dedicated Hire Team
  • Web Development

Squaredash, an insurance claim management firm, helps companies and individuals obtain insurance claims as early as possible.

  • account_circle 50% Reduction in claim processing time
  • verified_user 90% Reduced error rates
  • hotel_class 95% Improvement in document processing
  • add_moderator 97.5% Accuracy rate
  • award_star 99% Increase in accessibility
  • trending_up 2X Increase adoption
VIEW CASE STUDY
sidepocket
AI-based Investment Platform
  • Cloud - Microservices
  • APEX Implementation
  • Admin Panel Implementation

Sidepocket is an asset allocation robo-advising app designed to help users follow informed investment practices while minimizing risks and maximizing diversification and profits.

  • attach_money 15% Increase in revenues
  • verified_user 95% Accuracy rate
  • hotel_class 70% Increase in App Performance
  • trending_up 25% Spike in ROI
  • group_add 30% Monthly increase in user registration
VIEW CASE STUDY
slipstream
AGI Programming
  • Dedicated Hire Team
  • Product Development
  • AI/ML Development

Slipstream is an all-in-app AI-based development platform that not only automates complicated decisions but also enables the creation of complete applications effortlessly.

  • trending_down 20% Reduction in code compilation time
  • group 90% Developers find it easy to adapt
  • group_add 50% Growth in the user base
  • thumb_up 40% Developer satisfaction
  • code 100M+ Lines of code generated
VIEW CASE STUDY
west
east

Industry-focused Insights

Explore our featured content on different industries that you may find helpful.

Case Study DentalCare App - Doctor Appointment Booking App

How has MindInventory helped DentalCare to create an app simplifying dental appointment booking and record...

Podcast How AI Can Be Beneficial to Healthcare Startups?

Learn how AI is transforming the healthcare landscape and setting benchmarks with its compelling offerings...

Whitepaper A Guide to Healthcare IT Solution Development

This guide covers everything, including healthcare IT trends, app development best practices, cost estimation,...

Blog Web3 in Finance: Harnessing Decentralization

Why banking and financial institutes should invest in web3 technologies and what solutions they can invest in...

Podcast How Cloud Is Reshaping the Fintech Industry?

Let’s stream it and discover the importance of adopting the cloud for the fintech applications to reap the most...

Case Study Finnexo - A Personal Banking App

Explore how the Finnexo app’s cutting-edge branding and UI/UX design won our client’s trust and exceeded...

Blog Top Educational App Ideas 2023

With the changing technological paradigm, the education system should also evolve. Check out the latest EdTech...

Podcast How to develop a learning management system (LMS)?

Explore best practices and top considerations to build a leading-edge LMS system for your EdTech business...

Case Study Jetson - Where Students Become Entrepreneurs

How the Jetson app found success in generating a new stream to train today’s youth to become tomorrow’s...

Blog How AI is Empowering the Real Estate Industry

Check out the potential of AI in transforming the real estate industry, which can generate many business...

Podcast How to Leverage Web3 Technology in Real Estate?

Explore how Web3 evolutions, like blockchain, cryptocurrency, and NFTs are reshaping the real estate...

Success Story Snug - A Home Rental Platform

How MindInventory helped in creating Snug - a stellar web app, simplifying to rent a property in Australia...

Blog How to Implement AR in E-commerce Solutions?

Read our research on ways AR technology benefits E-commerce stores, along with applications adopted by to...

Podcast How is mamaearth following eCommerce UX Design Trends

Listen to our most-heard podcast on the UX psychology mamaearth - an eCommerce brand that follows to drive...

Case Study Cam4Sell - eCommerce Camera Store App

How the Middle Easts first camera-lover-friendly e-commerce platform with RTL support became camera...

Blog How Technology Has Reshaped the Logistics

Understand ways technology evolution enables logistics businesses to boost their productivity and earn more...

Case Study SaaS-based Transportation Management System

Read how our client achieved a 3X rise in shipment success with our developed SaaS-based TMS...

Blog 5 Features That You Must Have In Your Logistics App

Developing a logistics app for your business? Explore 5 essential logistics app features that you cannot miss out...

Blog How to Build an OTT App like Netflix?

Learn from the biggest competitors! How you can utilize Netflix’s app psychology to build the next top video...

Case Study BookMyTicket - A Movie Ticket Booking App

How a cinematic UI/UX design style of the app BookMyTicket is grabbing the attention of modern...

Whitepaper How to Build an On-demand Service App?

Building on-demand app-based business, like Uber? Here’s your takeaway guide to unveil all on-demand...

Industries We Serve

MindInventory as a leading app development company with a focus on AI/ML advancements, serves businesses across various industries with cutting-edge digital solutions, improving their business operations.

cardiology
Healthcare
  • Telemedicine Solution
  • Electronic Health Records (EHR)
  • Practice Management Systems
  • Clinical Software Solutions
  • Medical Device Integrations Solutions
attach_money
Fintech
  • Digital Payment Systems
  • Custom Digital Banking Solutions
  • Wealth/Finance Management Solutions
  • Mobile Payment App Development
  • Insurance App Development
real_estate_agent
Real Estate
  • MLS Solutions for Real Estate
  • Virtual Property Tours
  • Property Valuation Tools
  • Real Estate Investment Platforms
  • Property Management Solutions
shopping_bag
eCommerce
  • Custom eCommerce Store Development
  • Shipping and fulfillment Solution
  • Grocery E-Commerce Apps
  • End to End MarketPlace
  • AR-based eCommerce solutions
exercise
Fitness
  • Online Workout Coach Apps
  • Fitness Tracker (wearable integration)
  • Gym Management Solutions
  • Online Fitness Supplement Store
  • Wellness Apps
restaurant
Restaurant
  • Food Delivery App Development
  • Cloud Kitchen Delivery Solutions
  • Grocery Delivery Solutions
  • Direct delivery Solutions
  • Restaurant PoS Software Development
flight
Travel
  • Travel Planning Solution
  • Itinerary Management Platform
  • Ticket & Hotel Booking Solutions
  • Travel Loyalty & Rewards Solutions
  • Car Booking Solutions
sports_gymnastics
Sports
  • Sports Training and Coaching Apps
  • Sports Live Streaming Solutions
  • Fantasy Sports Games Development
  • Sports Betting Platforms
  • AR/VR-based Game Development
groups
Social Networking
  • Community App Development
  • Dating & Matrimony App Development
  • Social Networking App Development
  • Messaging App Development
  • Media Sharing App Development
school
Education
  • Education App Development
  • E2C eLearning App Development
  • Virtual Classrooms & Video Conferencing
  • Learning Management System (LMS)
  • Online Exam Management System
live_tv
Entertainment
  • Video Streaming Solutions
  • Storyboarding and Collaboration Solutions
  • Live Event Ticketing Platforms
  • ML Solution for Large Data
  • VFX Solutions
local_shipping
Logistics
  • Delivery Management
  • Shipping Logistics Management
  • Fleet Management Software
  • Inventory Management Software
  • Telematics Software Development

About Us

Crafting cutting-edge digital solutions with creative minds

Who We Are

A Mindful team of tech innovators bringing world-class tech ideas to reality. We embrace the power of technology to provide cutting-edge digital solutions that propel our clients toward unprecedented success.

250+

Tech Experts On-board

tech experts on-board
13+

Years Of Expertise

years of expertise
2500+

Projects Delivered

projects delivered
40+

Countries Served

countries served
What Drives Us?

Creativity is our heartbeat. We constantly challenge ourselves to further our technical prowess and help our customers to deliver exceptional customer experience.

250+

Tech Experts On-board

tech experts on-board
12+

Years Of Expertise

years of expertise
2500+

Projects Delivered

projects delivered
40+

Countries Served

countries served
Our Achievements
clutch
star star star star star 4.6

Top IT services company

goodfirm
star star star star star 4.7

Top mobile app development company

designrush
star star star star star 4.8

Top mobile app development company

top-developers
star star star star star 5.0

Top mobile developers

Client’s Testimonial
How Gratitude App has achieved more engagement rate of users across the age.

Erika finds MindInventory a unique and reliable team of creative designers to continue work with that has helped bring her dream app into reality, which is playing a pivotal role in helping users showcase gratitude.

Erika Migliaccio
Erika Migliaccio
United States United States
Client’s Testimonial
How a SaaS solution created by us is receiving increasing feature adoption

Ryan Miller finds MindInventory a great technology partner who exceeded his and his team’s expectations with the top-notch quality design and development deliverables of his mission-critical SaaS app development project.

Ryan Miller
Ryan Miller
United States Australia
Client’s Testimonial
How object Recognition Transformed Healthy Living

Data scientists and AI/ML engineers at MindInventory, hired by the Passio team, played a pivotal role in building the AI-powered SDKs that enable users to keep on their daily nutrition consumption and ensure a healthy lifestyle.

Dmitiry Richard Starson
Dmitiry Richard Starson
United States Australia
Client’s Testimonial
How EnneaApp is still the grosser, guiding users to learn about their personality type

A business association of 11 long years and yet counting to make the EnneaApp much better and user-centric to meet and exceed the vision to make this world a better understandable and mindful place to live in.

Elan BenAmi
Elan BenAmi
United States Australia
Looking for other Services?

Explore our other related services to enhance the performance of your digital product.

Frequently Asked Questions

Here's a list of FAQs that will help you to know more about our robotics process automation services.

RPA can significantly boost business efficiency by automating repetitive, rule-based tasks. RPA software can perform tasks faster and with high accuracy, decreases manual workload, reduces human error saving time, and allows employees to focus on more complex and value-added activities. Additionally, RPA helps streamline workflows and reduces operational costs, making businesses more agile and competitive.

Industries such as finance, healthcare, logistics, manufacturing, customer service, and retail can leverage RPA to streamline processes. Robotic Process Automation can be tailored to automate industry-specific processes, reducing human error, increasing productivity, and enabling employees to focus on higher-value tasks.

RPA can automate repetitive, rule-based, and structured tasks across various industries. From payroll to employee onboarding, data validation and management, and more. It is particularly beneficial in industries (finance, healthcare, or customer service) where routine tasks can be time-consuming and prone to errors.

When RPA bots are configured to follow strict security protocols and comply with data protection regulations, it minimizes the chances of data breaches. However, it's essential to implement RPA securely by regularly updating and monitoring your automation processes, and by restricting access to sensitive data.

The cost of implementing RPA can vary significantly depending on several factors. Key specifications influencing the cost include the complexity of the processes to be automated, the number of software bots required, the RPA software and tools chosen, and the level of customization needed. Additionally, the development cost, ongoing expenses for maintenance, software updates, and employee training should be considered. Contact us now to get a cost estimation.

We excel at delivering efficient, cost-effective, and tailor-made solutions to make your automation journey hassle-free and results-driven. The MindInventory team is dedicated to streamlining your processes, reducing errors, and increasing productivity with robust RPA solutions. Please get in touch with us to schedule a consultation. Our experts are eager to explore your concepts, identify the perfect solution, and turn your vision into reality.

Absolutely, we're committed to helping our clients achieve their goals. We've encountered situations where clients began RPA development with other technology partners but, for various reasons, couldn't bring their projects to fruition. We recognize the urgency of bringing your innovative ideas to life.

Indeed, we do! When it comes to maintaining your RPA software, there's no need to hire a full-time programmer. We offer a flexible bucket model that enables you to engage our RPA developers as needed. This means you can access dedicated support and maintenance services precisely when they are required, without the commitment of a permanent hire.